Customer Development Manager - C&S & ADUSA...

Nestlé S.A.; New York (NY); Hybrid; USD 125,000 - 150,000; Full time

Benefits offered by this job

401k with company match

Healthcare coverage

Job summary

Nestlé Health Science is seeking a remote Customer Development Manager for the Northeast, focusing on C&S and ADUSA banners. You will lead sales strategy, build retailer relationships, and drive category growth while coordinating with strategy, finance, and service teams.

The role emphasizes managing budgets, trade investments, and robust forecasting to achieve annual targets. A Bachelor’s degree and 5+ years’ sales experience in grocery channels are required; this is a remote, national role

Qualifications

• Bachelor's degree in business or related field preferred.
• 5+ years sales experience preferred; minimum 3 years managing strategic FDM customers.
• Sales experience in the Grocery retail channel(s) is required.
• Experience in consumer goods, health & wellness, and vitamins and supplements is highly preferred.
• Prior experience using syndicated data to determine customer needs and establish pricing/promotions.
• P&L management and strong financial acumen.

Responsibilities

• Develop strategic and winning relationships throughout assigned customers.
• High focus on exceeding performance goals via off-shelf display and distribution gains.
• Establish strong working relationships with internal teams including Strategy, Finance, and Customer Service.
• Execute our brand and category growth strategy that align with the customer.
• Identify new opportunities for growth; develop and implement strategic growth plan.
• Educate our business partners on products, retail goals, and measurement of success.
• Deliver customer presentations showing innovation, shelf positioning, and promotions.
• Manage daily business with customers, including UPC setup, maintenance, logistics and inventory.

Skills

Sales experience

Relationship management

P&L management

Strong communication

Analytical skills

Education

Bachelor's degree in business or related field

Job description

Customer Development Manager - C&S & ADUSA (Northeast Remote)

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.

Position Summary:

The Customer Development Manager is responsible for the functional management, leadership, and execution of all sales related activities for the NHSc Holistic Health portfolio at key accounts, including C&S and ADUSA banners. The individual will work closely with the internal strategy, category management, finance, and functional support teams to identify and develop business opportunities that will advance our partnership and industry leadership with assigned customers. Specific accountability will include hitting annual financial targets, building impactful relationships with customers and across NHSc. This position is remote.

Key Responsibilities:

• Develop strategic and winning relationships throughout assigned customers.
• High focus on exceeding performance goals via off-shelf display, distribution gains, ACV enhancement, etc.
• Establish strong working relationship with all internal teams including Customer Strategy, Finance, and Customer Service.
• Detailed understanding of the Customer’s go-to-market model including Category Management strategy.
• Execute our brand and category growth strategy that align with the customer.
• Identify new opportunities for growth; develop and implement strategic growth plan aligned with corporate goals.
• Educate our business partners on our products, retail goals, and measurement of success.
• Deliver customer presentations that demonstrate innovation, shelf positioning, promotions, communicate pricing, etc.
• Manage daily business in partnership with customers, including: UPC product/item setup, maintenance, logistics and inventory management.
• Manage Trade budget and monitor spending efficiency that focus on a strong ROI and delivering GTN efficiencies.
• Responsible for Trade Investment Management (Osprey) system inputs, trade fund management, direct sales forecasting and projection activities for the company.
• Strong Trade management/budget processing and an efficiency that focus on a strong ROI.

Experience & Education Requirements:

• Bachelor's degree in business or related field preferred.
• 5+ years sales experience preferred; minimum 3 years managing strategic FDM customers.
• Sales experience in the Grocery retail channel(s) is required.
• Experience in consumer goods, health & wellness, and vitamins and supplements is highly preferred.
• Prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers.
• Knowledge regarding Project Management, and experience with setting up and managing projects in a complex, fast-moving environment.
• Knowledge regarding relationship management, experience and mindset to work with partners in building initiatives that deliver on goals.
• Ability to manage multiple priorities and multiple brands/categories.
• High level of organizational skills, good written and oral communication skills.
• Ability to work independently and meet deadlines.
• Must be able to multi-task and follow-up when responses are needed.
• Deep understanding of the assigned Customer and how to develop demand creation plans.
• The ability to utilize creativity and push beyond the obvious, comfortable going into “unchartered” territory in setting out recommendations and goals.
• Problem solver with a solutions-oriented mindset.
• Must be a dynamic leader who can push past obstacles and overcome objections.
• Must be an articulate communicator who can quickly synthesize data.
• P&L management and strong financial acumen.

Salary:$125,000.00 to$150,000.00 per year

Bonus Eligibility:Yes

Thepay rangeprovided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at https://www.nestlejobs.com/nestle-in-the-us-benefits

It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [e-mail] or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.