Customer Design Supv

American Electric Power Co.; Gahanna (OH); On-site; USD 99,000 - 129,000; Full time

Job summary

American Electric Power Co. in Gahanna, OH is seeking a Customer Design Supv to lead engineering design activities for power distribution facilities. The role involves analyzing service requests, drafting work orders, estimating materials, and maintaining mapping systems.

You will guide a high-performing design team, ensure compliance with codes and standards, monitor project progress, and collaborate with other departments to deliver reliable energy solutions.

Qualifications

• Bachelor's degree in electrical engineering or related discipline with 5+ years in power distribution design.
• Associate's degree in electrical/electronic technology with 7+ years in distribution facilities.
• High school diploma with 9 years of distribution design experience.

Responsibilities

• Provide leadership and technical direction to the design team.
• Ensure customer satisfaction by aligning design work with customer expectations.
• Monitor design, materials, and progress to control costs and meet codes.
• Coordinate with other departments to maintain accurate distribution maps.
• Develop employee skills and promote compliance with standards.

Skills

Leadership

Customer focus

Team collaboration

Project management

Communication

Education

Bachelor's degree in electrical engineering

Associate's degree in electrical/electronic technology

High school diploma or GED with 9 years experience

Job description

## Customer Design SupvApply: Gahanna, OH: Full time: Posted Today: End Date: October 30, 2026 (9 days left to apply): R19922**Job Posting End Date**10-30-2026Please note the job posting will close on the day before the posting end date.**Job Summary**Manage technical activities such as analyzing service requests, designing and drafting work orders, estimating and requesting construction materials and equipment, maintaining mapping systems, and other technical activities.**Job Description****What You'll Do:** * Provide leadership and technical services direction to establish a high performing engineering design team.* Ensure the contribution of all employees within the Distribution Design group in developing methods and approaches by maintaining close involvement with the employees and listening to the ideas, needs and recommendations* Ensure that each employee maintains a customer focused attitude by conveying a thorough understanding of customer expectations and instill the importance of achieving superior customer satisfaction.* Monitor design, material and work progress on department projects to control costs within estimated budget and to ensure codes, standards and schedules are met.* Coordinate with other departments to maintain accurate maps of the distribution system.* Develop employee skills/knowledge.* Promotes and assures standard compliance. **What We're Looking For:** **Education and Experience:*** Bachelor's degree in electrical engineering or related discipline, and minimum of 5 years' experience in the design of power system electrical distribution facilities or other related experience;* associate's degree in electrical/electronic technology or related discipline, and minimum of 7 years' experience in the design of distribution facilities* or high school diploma or GED with 9 years of experience in the design of distribution facilities. In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees. At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you! #AEPOH**Compensation Data****Compensation Grade:**SP20-008**Compensation Range:**$98,993.00 - $128,688.00The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.