Customer Design Supv

Ohio Power Company; Gahanna (OH); On-site; USD 99,000 - 129,000; Full time

Job summary

American Electric Power (AEP) is seeking an engineering design leader to manage a high performing team focused on analyzing service requests, drafting work orders, estimating materials, maintaining distribution maps, and other technical activities.

The role directs the Distribution Design group, ensures customer expectations drive service quality, monitors progress to control costs, and coordinates with other departments to keep maps accurate and up to date.

Qualifications

• Bachelor's degree in electrical engineering or related discipline.
• Minimum of 5 years' experience in the design of power system electrical distribution facilities.
• Alternatively, an associate's degree with 7 years of relevant design experience or a high school diploma with 9 years of experience.

Responsibilities

• Provide leadership and technical services direction to establish a high performing engineering design team.
• Ensure the contribution of all employees within the Distribution Design group by maintaining close involvement and listening to ideas and needs.
• Maintain a customer focused attitude by understanding customer expectations and achieving superior customer satisfaction.
• Monitor design, material and work progress to control costs within budget and ensure codes, standards and schedules are met.
• Coordinate with other departments to maintain accurate maps of the distribution system.
• Develop employee skills and knowledge.
• Promote and assure standard compliance.

Skills

Leadership

Customer focus

Education

Bachelor's degree in electrical engineering

Associate's degree in electrical/electronic technology

High school diploma or GED with 9 years of experience in distribution design

Job description

Job Description

Manage technical activities such as analyzing service requests, designing and drafting work orders, estimating and requesting construction materials and equipment, maintaining mapping systems, and other technical activities.

What You’ll Do:

• Provide leadership and technical services direction to establish a high performing engineering design team.
• Ensure the contribution of all employees within the Distribution Design group in developing methods and approaches by maintaining close involvement with the employees and listening to the ideas, needs and recommendations
• Ensure that each employee maintains a customer focused attitude by conveying a thorough understanding of customer expectations and instill the importance of achieving superior customer satisfaction.
• Monitor design, material and work progress on department projects to control costs within estimated budget and to ensure codes, standards and schedules are met.
• Coordinate with other departments to maintain accurate maps of the distribution system.
• Develop employee skills/knowledge.
• Promotes and assures standard compliance.

What We’re Looking For:

• Education and Experience: Bachelor's degree in electrical engineering or related discipline, and minimum of 5 years' experience in the design of power system electrical distribution facilities or other related experience; associate's degree in electrical/electronic technology or related discipline, and minimum of 7 years' experience in the design of distribution facilities or high school diploma or GED with 9 years of experience in the design of distribution facilities.

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees. At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities.

If you’re passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data

Compensation Grade: SP20-008 Compensation Range: $98,993.00 - $128,688.00

Physical Demand Level for this job is:

S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

EEO and Diversity

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

At American Electric Power, we provide more than electricity to our millions of customers - we energize possibilities. We’re redefining the future of energy by reducing our carbon footprint, empowering the communities we serve and building an engaged, talented workforce. All while delivering the reliable service our customers expect. It’s an exciting time in the energy industry. Are you ready to be part of it?