Customer Data Steward

Baxter International Inc.; Deerfield (IL); Híbrido; USD 56.000 - 77.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) Retirement Savings Plan

Employee Stock Purchase Plan (ESPP)

Flexible workplace policy

Descripción de la vacante

Baxter International Inc. is seeking a Customer Data Steward to manage customer master data across business systems, ensuring accuracy and compliance. You will partner with stakeholders to govern data, improve processes, and support informed decision-making.

The role focuses on maintaining data quality, supporting data governance policies, and aligning with enterprise data standards. Occasional evenings or weekends may be required.

Formación

• Minimum 3–5 years in data management, customer master data, data governance, or related field.
• Strong knowledge of data concepts, governance principles, and data quality practices.
• Ability to create and maintain data definitions and understand data flow processes.
• Proficiency with Microsoft Office applications (Excel, Word, Outlook).
• Excellent communication, interpersonal, and problem-solving skills.

Responsabilidades

• Steward customer data across the organization, ensuring accuracy, completeness, integrity, and regulatory compliance.

Conocimientos

Data governance

Data quality

Customer master data

Regulatory compliance

Microsoft Office

Educación

Associate's or Bachelor's degree preferred

Herramientas

MDM (Reltio/Syndigo/Informatica)

CRM platforms

SAP/JD Edwards (JDE)

Descripción del empleo

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

Your role at Baxter

As a Customer Data Steward, you will play a critical role in maintaining the accuracy, integrity, and quality of customer data across Baxter's business systems. You will serve as a trusted resource for customer master data, ensuring records are accurate, compliant, and properly integrated to support operational excellence and customer success. By partnering with stakeholders across the organization, you'll help drive data governance initiatives, improve processes, and ensure reliable data is available for informed business decisions.

What you'll be doing

• Steward customer data across the organization, ensuring accuracy, completeness, integrity, and compliance with regulatory and governmental requirements.
• Maintain and support data governance policies, procedures, and standards for customer master data.
• Review, validate, and update customer records to ensure data is accurate, complete, and properly maintained.
• Manage customer data hierarchies to ensure records are linked and integrated across systems and applications.
• Establish and maintain data standards and best practices to drive consistency and quality across the organization.
• Partner with internal stakeholders to resolve data issues and support ongoing data management needs.
• Monitor data quality, identify discrepancies, and take corrective action to improve data accuracy.
• Identify opportunities for process improvement and implement solutions that enhance efficiency and data integrity.
• Support the adoption of new systems, processes, and tools related to customer data management.

What you'll bring

Minimum Qualifications

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
• 3-5 years of experience in data management, customer master data, data governance, or a related field.
• Functional knowledge of data concepts, data governance principles, and data quality practices.
• Ability to create and maintain data definitions and understand data flow processes.
• Strong attention to detail with a commitment to accuracy and data integrity.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
• Ability to learn and adapt to new systems, processes, and products.
• Flexibility to work occasional evenings or weekends as business needs require.

Preferred Qualifications

• Experience in a customer-facing role.
• Knowledge of the healthcare industry.
• Bilingual or multilingual language skills.
• Experience with CRM platforms and customer data management tools.
• Experience with Master Data Management (MDM) solutions such as Reltio, Syndigo, or Informatica.
• Experience working with third-party data providers such as IQVIA or Dun & Bradstreet.
• Experience with ERP systems such as SAP or JD Edwards (JDE).
• Experience maintaining customer master data in a large, complex organization.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $56,000 - $77,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses.

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The flexible workplace policy is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees.

For additional information regarding Baxter US Benefits, visit our Benefits site: Benefits | Baxter.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.