Customer Consultant - Entry Level

LEGACY BUSINESS CONSULTING GROUP LLC; Addison (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive paid training

Ongoing coaching and development

Leadership training

Job summary

LEGACY BUSINESS CONSULTING GROUP LLC in Addison, TX seeks a motivated Customer Consultant for an entry-level role. You will deliver positive customer experiences, learn products, and support clients with guidance from a professional team.

The company provides comprehensive paid training and ongoing coaching to help you grow. Requirements include a high school diploma or GED and strong verbal with interpersonal communication skills.

Qualifications

• Entry-level position with comprehensive training provided.
• Strong verbal and interpersonal communication are essential.
• Willingness to learn and develop new skills.

Responsibilities

• Maintain accurate records of customer and client interactions.
• Educate customers on promotions, products, and offers.
• Review and update customer accounts as needed.
• Follow up with existing customers.
• Work with management during daily training and planning.
• Build positive relationships through face-to-face communication.
• Provide timely solutions and support to inquiries.

Skills

Verbal communication

Interpersonal skills

Customer service mindset

Education

High school diploma or GED

Job description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Training & development

Addison, TX | Full-Time| Paid Training

Having a strong client base starts with a team that knows how to deliver exceptional customer service! Legacy is seeking a motivated individual who enjoys working with people, learning new skills, and creating positive customer experiences.

As a Customer Consultant, you will work directly with customers to understand their needs, provide information about available products and services, and help ensure each customer receives a positive experience. This is an entry-level position; we provide comprehensive training and ongoing support to help you develop the skills needed to succeed and continue professional development.

Responsibilities:

• Maintain accurate records of customer and client interactions
• Educate customers on current promotions, products, and available offers
• Review and update customer accounts as needed
• Conduct follow-ups with existing customers
• Work with the management team during daily training and planning
• Build positive relationships with customers through professional, face-to-face communication
• Provide timely solutions and support to customer inquiries

Requirements:

• High school diploma or GED
• Strong verbal and interpersonal communication skills
• Ability to work in a fast-paced, team-oriented environment
• Goal-oriented and self-motivated
• Willingness to learn and develop new skills
• Customer service or sales experience is a plus, but not required

Position Includes:

• Comprehensive paid training
• Ongoing coaching and development
• Personal and professional development
• Leadership training
• Opportunities to learn additional business and customer service skills
• Travel opportunities may be available