Customer Concierge – Baby & Kids Apparel (30% Discount)

Carters Inc.; Miami (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

30% brand discount

GED tuition assistance

English as a second language (ESL)

Job summary

Carter’s Inc. in Miami is hiring a Sales Associate to be the first face of the brand for growing families. You’ll greet customers, explain baby essentials, and guide them through our omnichannel shopping options to ensure a positive experience.

In a fast-paced retail environment, you’ll execute POS transactions, restock floors, and promote our loyalty program while maintaining a clean, inviting store.

Qualifications

• Experience delivering friendly, responsive customer service.
• Excellent verbal and written communication.
• Ability to balance multiple customers in a busy retail environment.
• Willingness to stand for long periods and assist with stocking and store upkeep.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently resolve issues for customers and balance multiple customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel options to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Skills

Customer service

Communication skills

Multitasking

Positive attitude

Job description

Carter’s Inc. in Miami is hiring a Sales Associate to be the first face of the brand for growing families. You’ll greet customers, explain baby essentials, and guide them through our omnichannel shopping options to ensure a positive experience.

In a fast-paced retail environment, you’ll execute POS transactions, restock floors, and promote our loyalty program while maintaining a clean, inviting store.