Customer Communications Specialist | Outreach & Engagement

Foxfruit; Columbus (OH); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Training and development

Hands-on customer engagement

Supportive work environment

Career growth opportunities

Job summary

Fox Fruit is seeking a personable Communications Agent to share company information, assist with customer inquiries, and support outreach activities. The ideal candidate enjoys engaging with people and presenting the company in a professional manner.

You will help distribute approved materials, welcome attendees, respond to inquiries, and direct specialized questions. The role emphasizes clear communication, collaboration, and staying organized in a fast-paced environment with training and

Qualifications

• Excellent verbal communication and interpersonal skills.
• Clear information explanation and active listening.
• Professional, approachable, customer-focused attitude.
• Strong organizational skills and attention to detail.
• Teamwork and adaptability to changing priorities.

Responsibilities

• Provide accurate information about company services, products, and promotions.
• Respond to general inquiries and direct specialized questions to the appropriate team member.
• Support in-person outreach and customer engagement activities.
• Prepare and distribute approved informational materials.
• Maintain consistent messaging and organize communication materials.
• Welcome customers and event attendees politely.
• Gather feedback from interactions and share observations.
• Follow company guidelines when sharing information.

Skills

Verbal communication

Interpersonal skills

Organizational skills

Attention to detail

Teamwork

Adaptability

Willingness to learn

Job description

Fox Fruit is seeking a personable Communications Agent to share company information, assist with customer inquiries, and support outreach activities. The ideal candidate enjoys engaging with people and presenting the company in a professional manner.

You will help distribute approved materials, welcome attendees, respond to inquiries, and direct specialized questions. The role emphasizes clear communication, collaboration, and staying organized in a fast-paced environment with training and