Entry Level Customer Service Assistant

Foxfruit; Tampa (FL); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Training program

Skill development

Supportive team

Career advancement

Practical experience

Résumé du poste

Fox Fruit is seeking an enthusiastic Entry Level Customer Service Assistant to help customers with general inquiries, provide information about company services, and support daily customer service activities. You will develop communication skills while learning procedures, organize customer records, and collaborate with colleagues to maintain service standards in a supportive team environment.

No prior experience required; training will guide you toward practical problem solving and customer

Qualifications

• Strong communication and interpersonal skills.
• Friendly, patient, and helpful attitude.
• Good organizational skills and attention to detail.
• Willingness to learn new procedures and accept feedback.
• Ability to prioritize tasks and work collaboratively.

Responsabilités

• Assist customers with questions about services, promotions, and procedures.
• Provide clear information and direct inquiries to the appropriate team members.
• Listen to customer needs and identify suitable next steps.
• Support handling of routine concerns and service requests.
• Follow up on outstanding inquiries as directed.
• Maintain accurate records of customer interactions and requests.
• Help organize customer information materials and service resources.
• Communicate recurring questions and customer feedback to the team.
• Collaborate with colleagues to maintain consistent service standards.
• Represent Fox Fruit with courtesy and professionalism.

Connaissances

Strong communication

Interpersonal skills

Organizational skills

Willingness to learn

Dependable and adaptable

Description du poste

About Fox Fruit

AtFox Fruit, we believe that every business deserves a smart, adaptivemarketing partner. Our team of experts blends strategic insight andcreative solutions to deliver results that matter. We are committed tofostering organic growth for our clients through innovative approachestailored to their unique needs

Position Summary

We are seeking an enthusiastic Entry Level Customer Service Assistant to help customers with general inquiries, provide information about company services, and support daily customer service activities. This is an excellent opportunity for someone starting their career who enjoys helping people and developing practical communication skills.

Responsibilities

• Assist customers with questions about company services, promotions, and general procedures.
• Provide clear information and direct inquiries to the appropriate team members.
• Listen to customer needs and help identify suitable next steps.
• Support the handling of routine concerns and service requests.
• Follow up on outstanding inquiries as directed.
• Maintain accurate records of customer interactions and requests.
• Help organize customer information materials and service resources.
• Communicate recurring questions and customer feedback to the team.
• Collaborate with colleagues to maintain consistent service standards.
• Represent Harvest Advertising Inc. with courtesy and professionalism.

Qualifications

• Strong communication and interpersonal skills.
• Friendly, patient, and helpful attitude.
• Good organizational skills and attention to detail.
• Willingness to learn new procedures and accept feedback.
• Ability to prioritize tasks and work collaboratively.
• Dependable, adaptable, and customer-focused.
• Previous experience is an asset but not required.

Benefits

• Training and guidance for entry-level employees.
• Opportunities to develop customer service and problem-solving skills.
• Supportive team environment.
• Professional development and potential career advancement.
• Practical experience in customer relations and business operations.