Customer-Centric Warehouse Associate

Floor & Decor Holdings Inc.; Winston-Salem (NC); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Paid vacation and sick time

Paid holidays and personal holiday

Volunteer Time Off

Job summary

Floor & Decor is seeking a Warehouse Associate in Winston-Salem, NC. This role supports our store by compiling orders, replenishing merchandise, stocking the floor, and assisting customers on the sales floor or at their vehicle.

A forklift is often used; prior warehouse experience is valued, and a positive, team-oriented attitude helps you thrive here. The position offers a minimum base pay of $15.00 per hour with higher starting pay based on experience.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Warehouse experience.
• Customer service experience.
• Experience with heavy machinery, forklifts, or farm equipment preferred but not required.
• Ability to handle multiple tasks and work well under pressure.
• Completion of forklift certifications through F&D.
• Where permissible by state law, certification to use heavy equipment requires passing a drug test.

Responsibilities

• Demonstrate and follow safety processes.
• Work in a fast-paced environment with accuracy.
• Provide above-and-beyond customer service and exceed customer expectations.
• Act and work in a manner consistent with the company’s core values.
• Restock our show floor with product.
• Organize merchandise to company standards to ensure customers may shop with ease.
• Load out customers with the correct product.
• Help customers find products as needed and answer customer questions.
• Be available to assist in other areas of the store as needed.
• Keep work area clean and safe.

Skills

Friendly

Entrepreneurial

Team player

Customer service

Honest & accountable

Good communication

Tools

Forklift

Job description

Floor & Decor is seeking a Warehouse Associate in Winston-Salem, NC. This role supports our store by compiling orders, replenishing merchandise, stocking the floor, and assisting customers on the sales floor or at their vehicle.

A forklift is often used; prior warehouse experience is valued, and a positive, team-oriented attitude helps you thrive here. The position offers a minimum base pay of $15.00 per hour with higher starting pay based on experience.