Customer-Centric Teller: Cash Handling & Community Role

AVB Bank; Broken Arrow (OK); On-site; USD 28,000 - 36,000; Full time

Job summary

AVB Bank Downtown - Broken Arrow, OK is seeking a Float Teller to join the Retail Team. Tellers provide friendly service, handle deposits, withdrawals, loan payments, and sales of bank products without pressure quotas.

Ideal candidates will have 2+ years cash handling and customer service experience, English fluency, and a High School Diploma or equivalent. This on-site role supports community banking efforts and compliance training.

Qualifications

• High School Diploma or equivalent.
• Two years cash handling and customer service experience.
• Ability to speak, read, and write fluently in English.
• Teller experience preferred.

Responsibilities

• Provide prompt and courteous service to customers.
• Accept deposits of cash and/or checks.
• Process withdrawals and cash checks up to designated limits.
• Accept loan payments of all types.
• Sell cashier's checks and money orders.
• Process cash advances on credit/debit cards.
• Report suspicious transactions, activity, or situations to appropriate personnel.
• Complete routine training in compliance including CTRs and Regulation CC holds.
• Follow procedures for all transactions and processes.
• Acquire and maintain comprehensive product knowledge.
• Promote and cross sell bank products and services.
• Be active in community service: attend bank functions, interact with customers, identify opportunities for new business.

Skills

Cash handling

Customer service

English fluency

Basic math

Education

High School Diploma or equivalent

Job description

AVB Bank Downtown - Broken Arrow, OK is seeking a Float Teller to join the Retail Team. Tellers provide friendly service, handle deposits, withdrawals, loan payments, and sales of bank products without pressure quotas.

Ideal candidates will have 2+ years cash handling and customer service experience, English fluency, and a High School Diploma or equivalent. This on-site role supports community banking efforts and compliance training.