Customer-Centric Teller: Build Trust & Delight Customers

Frost; Midland (TX); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Long-term disability

Life insurance

401(k) matching

Paid time off

Tuition reimbursement

Wellness programs

Employee assistance program

Referral bonus

Job summary

Frost is seeking a Teller to greet customers and handle daily teller transactions in a friendly, accurate, and compliant manner. You will be the first impression of Frost, delivering trusted banking experiences and building lasting relationships with customers.

Join a historic Texas bank with a focus on service, integrity, and problem solving. Availability includes Monday–Friday with rotating Saturdays, and opportunities for growth within Frost’s long-standing legacy.

Qualifications

• Excellent written and verbal communication skills.
• Next-level customer service skills.
• Proficiency in Microsoft applications.
• Cash-handling experience.
• Required Availability: Monday–Friday, 7:45am–6:15pm with Rotating Saturdays, 8:45am–1:15pm

Responsibilities

• Provide exceptional customer service and teller services that consistently meet consumer banking performance standards.
• Perform daily credit and debit transactions in compliance with established bank policies and procedures.
• Maintain proper cash on hand and print daily settlement of teller cash and proof transactions.
• Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments.
• Manage risk while actively practicing loss prevention.
• Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency.
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes.

Skills

Customer service

Cash handling

Verbal communication

Written communication

Attention to detail

Microsoft Office

Tools

Microsoft Excel

POS systems

Job description

Frost is seeking a Teller to greet customers and handle daily teller transactions in a friendly, accurate, and compliant manner. You will be the first impression of Frost, delivering trusted banking experiences and building lasting relationships with customers.

Join a historic Texas bank with a focus on service, integrity, and problem solving. Availability includes Monday–Friday with rotating Saturdays, and opportunities for growth within Frost’s long-standing legacy.