Customer-Centric Supply Chain & Quoting Analyst

Spectraforce Technologies; McLean (VA); On-site; USD 52,000 - 64,000; Full time

Job summary

Spectraforce Technologies is seeking an HSM Direct Analyst in McLean, VA for a 12-month engagement. You will handle quotes, follow up with customers, track orders, and manage multiple moving parts in a fast-paced environment.

The role requires 1 year of customer service or hospitality/supply chain experience, a BA/BS degree, and strong Excel skills. Collaboration across teams and proactive communication are essential.

Qualifications

• One year of customer service-related experience or hospitality/supply chain experience.
• BA/BS Bachelor's Degree.
• Proficiency with Excel.

Responsibilities

• Quote Management: Respond to customer quote requests same day or next day when pricing is available.
• Customer Follow-up: After sending quotes, follow up with customers to confirm interest.
• Order Tracking: Track deliveries and proactively share tracking information.
• General Workload: Manage many details and keep track of multiple moving parts.
• Additional Expectations: Collaborate across the organization and handle customer interactions professionally; accept workload pressure.

Skills

Time management

Hospitality experience

Project management

Supplier management

Supply chain

Procurement

Microsoft Excel

Vendor management

RFQ experience

Salesforce

Education

BA/BS Bachelor's Degree

Tools

Microsoft Excel

PeopleSoft

Auto Quotes

Salesforce

Job description

Spectraforce Technologies is seeking an HSM Direct Analyst in McLean, VA for a 12-month engagement. You will handle quotes, follow up with customers, track orders, and manage multiple moving parts in a fast-paced environment.

The role requires 1 year of customer service or hospitality/supply chain experience, a BA/BS degree, and strong Excel skills. Collaboration across teams and proactive communication are essential.