Customer-Centric Service Advisor

Charles Capper Ford, Inc; Williamsburg (IA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Pay

Sick Leave

401(K)

Paid Vacations

Job summary

Charles Capper Ford, Inc in Williamsburg, Iowa is seeking a Service Advisor to join their team. In this role, you will greet customers, assess their needs, and help schedule necessary appointments. You will also provide customers with maintenance recommendations based on their vehicles' conditions.

The ideal candidate should have some automotive knowledge and a strong desire for a long-term career. We offer competitive pay, sick leave, and a 401(K) plan as part of our benefits.

Qualifications

• Previous experience at a Ford dealership is a plus.
• Proven record of achieving exceptional customer satisfaction.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet customers promptly.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Explain all completed work and charges to customers.

Skills

Customer satisfaction

Automobile knowledge

Problem identification

Energetic personality

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Charles Capper Ford, Inc in Williamsburg, Iowa is seeking a Service Advisor to join their team. In this role, you will greet customers, assess their needs, and help schedule necessary appointments. You will also provide customers with maintenance recommendations based on their vehicles' conditions.

The ideal candidate should have some automotive knowledge and a strong desire for a long-term career. We offer competitive pay, sick leave, and a 401(K) plan as part of our benefits.