Auto Service Advisor & Shop Team Leader

Brakes Plus; Cedar Falls (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Time Off

401(K) Retirement Plan

Job summary

An automotive service company in Cedar Falls, Iowa, is seeking an Automotive Service Advisor to set standards of excellence in customer service. The ideal candidate will have outstanding leadership skills, a minimum of 2 years in a Service Advisor role, and the ability to effectively manage service teams. The position offers competitive compensation ranging from $40,000 to $60,000 annually, alongside a comprehensive benefits program including medical, dental, and retirement plans.

Qualifications

• Minimum of 2 years’ experience in a Service Advisor/Writer role.
• Proven track record of exceeding business objectives.
• Ability to work efficiently both individually and as part of a team.

Responsibilities

• Directly works with customers in areas of sales, service, and adjustments.
• Supervising technicians and service personnel.
• Coaching service department teammates on operational issues.
• Managing parts inventory and outside purchases.
• Ensuring store safety and compliance with procedures.

Skills

Leadership and management skills

Ability to work in a fast-paced environment

Organized and detail-oriented

Excellent verbal and written communication

Ability to develop professional relationships

Service Advisor experience

Knowledge of OSHA laws

Valid driver's license

Job description

An automotive service company in Cedar Falls, Iowa, is seeking an Automotive Service Advisor to set standards of excellence in customer service. The ideal candidate will have outstanding leadership skills, a minimum of 2 years in a Service Advisor role, and the ability to effectively manage service teams. The position offers competitive compensation ranging from $40,000 to $60,000 annually, alongside a comprehensive benefits program including medical, dental, and retirement plans.