Customer-Centric Sales Associate for Baby & Kids

Carter's Retail Inc.; Bethesda (MD); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Employee discount

Referral bonuses

Mental health benefits

Tuition-free GED/degree program

Job summary

Carter’s Retail Inc. is seeking a Sales Associate to greet customers and guide families through our baby and kids lines with warmth and knowledge.

You will confidently resolve issues in a high-traffic setting, assist with omnichannel shopping, and handle POS transactions while maintaining a clean, organized floor. A team-oriented environment supports growth and development opportunities.

Qualifications

• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Skills

Customer service

Written communication

Verbal communication

multitasking

Job description

Carter’s Retail Inc. is seeking a Sales Associate to greet customers and guide families through our baby and kids lines with warmth and knowledge.

You will confidently resolve issues in a high-traffic setting, assist with omnichannel shopping, and handle POS transactions while maintaining a clean, organized floor. A team-oriented environment supports growth and development opportunities.