Customer-Centric Retail Supervisor

The Boca Raton; Boca Raton (FL); On-site; USD 23,000 - 24,000; Full time

Job summary

The Boca Raton in Boca Raton, FL is seeking a front-line Retail Guest Services associate to deliver exceptional guest experiences. You will oversee store operations, support sales goals, and maintain a welcoming, professional environment for guests.

Responsibilities include product knowledge, suggestive selling, service excellence, and collaboration with team members to ensure smooth daily operations and guest satisfaction. This role requires a flexible schedule and strong guest focus.

Qualifications

• Motivate and results driven.
• Ability to effectively work both autonomously and as a team player.
• Highly organized with a strong attention to detail.
• Flexible schedule including holidays, weekends and high occupancy demands.

Responsibilities

• Possess full knowledge of all retail products.
• Provide an interactive guest experience through suggestive sales techniques.
• Demonstrate the steps of service in all guest interaction.
• Establish rapport with guests through name recognition.
• Provide friendly and courteous service to guests and colleagues.
• Handle telephone calls to meet guests’ expectations.
• Stock, replenish and price merchandise; maintain tickets and labels.
• Perform opening, running and closing duties; attend daily line-ups.

Skills

Motivate and results driven

Autonomous & team player

Highly organized

Flexible schedule

Job description

The Boca Raton in Boca Raton, FL is seeking a front-line Retail Guest Services associate to deliver exceptional guest experiences. You will oversee store operations, support sales goals, and maintain a welcoming, professional environment for guests.

Responsibilities include product knowledge, suggestive selling, service excellence, and collaboration with team members to ensure smooth daily operations and guest satisfaction. This role requires a flexible schedule and strong guest focus.