Customer-Centric Retail Sales Associate | Flexible Hours

The TJX Companies, Inc.; Swansea (IL); On-site; USD 14,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) contributions

Paid holidays

Scholarship program

Adoption assistance

Life insurance

Disability insurance

Parental leave

Holiday pay

Auto insurance discounts

Job summary

The TJX Companies, Inc. is hiring at our Swansea, MA Marshalls store to deliver a high-quality customer experience while maintaining a clean and organized sales floor. You may be cross-trained to work in multiple areas to support busy periods and drive shop performance.

Ideal candidates bring excellent customer service, strong communication, and the ability to multitask in a fast-paced retail environment. We offer growth opportunities and a competitive benefits package.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Job description

The TJX Companies, Inc. is hiring at our Swansea, MA Marshalls store to deliver a high-quality customer experience while maintaining a clean and organized sales floor. You may be cross-trained to work in multiple areas to support busy periods and drive shop performance.

Ideal candidates bring excellent customer service, strong communication, and the ability to multitask in a fast-paced retail environment. We offer growth opportunities and a competitive benefits package.