Customer-Centric Retail Sales Associate (Flexible Hours)

Carters; Fontana (CA); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

30% employee discount

Job summary

Carter's in Fontana, CA is seeking a Sales Associate to be the first face of the brand for growing families. You will welcome customers, explain product styles and benefits, and help families prepare for their everyday moments—from baby essentials to back-to-school prep.

In a fast-paced retail setting you will resolve issues, process transactions, restock floors, and participate in promotions and the loyalty program, while keeping the store safe, clean, and welcoming.

Qualifications

• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Problem solving

Job description

Carter's in Fontana, CA is seeking a Sales Associate to be the first face of the brand for growing families. You will welcome customers, explain product styles and benefits, and help families prepare for their everyday moments—from baby essentials to back-to-school prep.

In a fast-paced retail setting you will resolve issues, process transactions, restock floors, and participate in promotions and the loyalty program, while keeping the store safe, clean, and welcoming.