Customer-Centric Retail Sales Associate

belk; Statesboro (GA); On-site; USD 17,000 - 19,000; Full time

Job summary

Belk in Statesboro, GA is seeking a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, processing transactions, and promoting friendly service that builds loyalty.

You will work with store teams to meet objectives, maintain displays, learn product knowledge, and apply suggestive selling while supporting store operations and policy adherence. This hourly role requires flexibility to work nights, weekends, and holidays.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Willingness to learn and grow in product knowledge.
• Ability to take ownership of assigned tasks and contribute to store success.
• Strong verbal and written communication.
• Comfort with technology, smartphones, tablets, and Windows-based systems.
• Flexible schedule including nights, weekends, and holidays.
• Regular movement around store areas and ability to lift up to 40 lbs.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
• Build genuine relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and efficiently; handle inquiries, returns, and concerns professionally and promptly.
• Maintain visually appealing selling areas, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools and feedback to boost product knowledge, selling skills, and performance.
• Stay informed of products, promotions, policies, and store events to deliver accurate information to customers.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating achievements.
• Support store operations by assisting with fulfillment, pricing, promotional sets, and other tasks.
• Follow asset protection procedures, safety guidelines, and security protocols to minimize risk.

Skills

Customer service

Store objectives

Learning mindset

Ownership of tasks

Communication

Technology comfort

Flexible schedule

Mobility up to 40 lbs

Job description

Belk in Statesboro, GA is seeking a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, processing transactions, and promoting friendly service that builds loyalty.

You will work with store teams to meet objectives, maintain displays, learn product knowledge, and apply suggestive selling while supporting store operations and policy adherence. This hourly role requires flexibility to work nights, weekends, and holidays.