Customer-Centric Sales Associate

Belk, Inc. & Belk eCommerce LLC.; United States; On-site; USD 17,000 - 22,000; Part time

Job summary

Belk, Inc. & Belk eCommerce LLC. is hiring a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, making product recommendations, and processing transactions. This hourly role drives sales and supports store operations.

You will greet customers, maintain displays, stay informed about promotions, and work with teammates to meet store objectives while upholding Belk's service standards.

Qualifications

• Eligibility: not until you’re 16!

Responsibilities

• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
• Build genuine relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and efficiently.
• Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.

Skills

Customer service

Communication

Teamwork

Flexible schedule

Tech-savvy

Job description

Belk, Inc. & Belk eCommerce LLC. is hiring a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, making product recommendations, and processing transactions. This hourly role drives sales and supports store operations.

You will greet customers, maintain displays, stay informed about promotions, and work with teammates to meet store objectives while upholding Belk's service standards.