Customer-Centric Retail Associate - Growth & Perks

R551US The Finish Line, Inc.; Orange (CA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

401K plan

Employee discounts

Job summary

The Finish Line, Inc. is seeking an Associate to join our store team in California. You will support daily operations, assist customers, process transactions, and help maintain a welcoming shopping environment. This role offers part of a vibrant retail team with opportunities to grow within the company.

As part of our team, you’ll benefit from competitive pay, an employee discount, and a retirement plan while contributing to a dynamic, fast-paced store that values diversity and inclusion.

Qualifications

• Experience: Proven experience in retail or similar role, with a track record of achieving sales targets is preferred.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Communication & Collaboration: Strong interpersonal and communication skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy: Basic math skills and familiarity with POS systems.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Retail experience

Customer service

Communication skills

Flexibility

POS systems

Job description

The Finish Line, Inc. is seeking an Associate to join our store team in California. You will support daily operations, assist customers, process transactions, and help maintain a welcoming shopping environment. This role offers part of a vibrant retail team with opportunities to grow within the company.

As part of our team, you’ll benefit from competitive pay, an employee discount, and a retirement plan while contributing to a dynamic, fast-paced store that values diversity and inclusion.