Customer-Centric Retail Associate: Growth & Perks

R551US The Finish Line, Inc.; Friendswood (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Retirement plans

Employee discounts

Career growth

DEI initiatives

Job summary

The Finish Line, Inc. is seeking Associates to join our team in a dynamic retail environment, delivering exceptional customer experiences and contributing to store success.

You will help drive sales, manage daily operations, and collaborate with a team focused on service excellence. This role emphasizes approachable customer interactions, adaptability to a fast-paced setting, and commitment to a welcoming, inclusive store culture.

Qualifications

• Experience: Proven experience in retail or similar role, with a track record of achieving sales targets is preferred.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Communication & Collaboration: Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Positive attitude, reliability, and a strong work ethic.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy: Basic math skills and familiarity with POS systems.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Retail experience

Customer service

Communication skills

Team collaboration

Flexibility

Basic math

Tools

POS systems

Job description

The Finish Line, Inc. is seeking Associates to join our team in a dynamic retail environment, delivering exceptional customer experiences and contributing to store success.

You will help drive sales, manage daily operations, and collaborate with a team focused on service excellence. This role emphasizes approachable customer interactions, adaptability to a fast-paced setting, and commitment to a welcoming, inclusive store culture.