Customer-Centric Retail Associate — Growth Mindset

Ross Stores, Inc.; Santa Clara (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate at our Santa Clara, CA location. You will greet customers, maintain store cleanliness, operate the register, and help ensure an exceptional shopping experience. The role emphasizes safety, courtesy, and efficient merchandising as part of daily store operations.

The position requires a friendly, professional demeanor and the ability to work in a fast-paced retail environment with emphasis on teamwork and customer satisfaction.

Qualifications

• Greet customers and provide courteous service.
• Maintain safety and security on the sales floor.
• Work with team to meet store goals.
• Follow company policies and loss prevention guidelines.
• Maintain store appearance and merchandise presentation.

Responsibilities

• Greet customers, assist with merchandise, and answer questions.
• Operate registers and handle transactions accurately.
• Maintain clean, safe, and organized work area throughout shift.
• Restock shelves and replenish merchandise per planograms.
• Follow MOS and savings guidelines to optimize floor stock.

Skills

Customer service

Communication

Teamwork

Safety awareness

Attention to detail

Tools

PDTs/Registers

POS system

Job description

Ross Stores, Inc. is seeking a Retail Associate at our Santa Clara, CA location. You will greet customers, maintain store cleanliness, operate the register, and help ensure an exceptional shopping experience. The role emphasizes safety, courtesy, and efficient merchandising as part of daily store operations.

The position requires a friendly, professional demeanor and the ability to work in a fast-paced retail environment with emphasis on teamwork and customer satisfaction.