Customer-Centric Retail Associate | Flexible Schedule

The TJX Companies, Inc.; City of Oswego (NY); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Scholarship program

Job summary

TJ Maxx in Oswego, IL is hiring a Customer Service Associate to deliver a high-quality shopping experience and maintain a clean, organized store environment. You’ll engage with customers, process transactions, and support loss prevention and everyday store operations.

The role emphasizes teamwork, flexibility, and strong communication. Previous retail experience is preferred, and you’ll join a diverse TJX team offering opportunities for development and growth.

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication skills

Multi-tasking

Attention to detail

Job description

TJ Maxx in Oswego, IL is hiring a Customer Service Associate to deliver a high-quality shopping experience and maintain a clean, organized store environment. You’ll engage with customers, process transactions, and support loss prevention and everyday store operations.

The role emphasizes teamwork, flexibility, and strong communication. Previous retail experience is preferred, and you’ll join a diverse TJX team offering opportunities for development and growth.