Customer-Centric Retail Associate — Flexible Hours & Discount

The TJX Companies, Inc.; Maple Grove (MN); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Employee assistance program (EAP)

Career development opportunities

Health insurance options

Job summary

The TJX Companies, Inc. in Maple Grove, MN is seeking a customer-focused team member to deliver an outstanding shopping experience in a fast-paced retail setting.

You will engage with customers, maintain store standards, and promote loyalty programs while supporting multiple store areas as needed. Strong communication, multitasking, and reliability are essential for success in this role.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience proven by engaging with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
• Adheres to all operational, merchandise, and loss prevention standards.
• May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.

Skills

Customer service

Flex schedule

Communication skills

Attention to detail

Multi-tasking

Adaptability

Team collaboration

Retail experience

Job description

The TJX Companies, Inc. in Maple Grove, MN is seeking a customer-focused team member to deliver an outstanding shopping experience in a fast-paced retail setting.

You will engage with customers, maintain store standards, and promote loyalty programs while supporting multiple store areas as needed. Strong communication, multitasking, and reliability are essential for success in this role.