Customer-Centric Retail Associate | DailyPay + 40% Discount

Bath & Body Works; Simi Valley (CA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay / on-demand pay

Tuition assistance

Job summary

Bath & Body Works is seeking a Sales Associate to be the face of our brand, helping customers find the best products and delivering exceptional experiences. You will drive sales, enroll customers in rewards programs, and maintain a welcoming store environment.

The role requires standing and light lifting, with shifts that include evenings, weekends, and holidays. You will contribute to a high-energy store culture and receive benefits and discount opportunities.

Qualifications

• Customer-first retail mindset with focus on delivering great service.
• Track record of achieving sales targets in fast-paced settings.
• Strong verbal and written communication with customers.
• Ability to de-escalate store and customer issues effectively.
• Must be able to work peak days and varied shifts including evenings, weekends, and holidays.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors and product knowledge.
• Build connections by uncovering needs, sharing product information, demos, and recommendations.
• Drive rewards program enrollment and engagement at checkout.
• Provide a friendly, efficient cash wrap experience and maintain checkout area.
• Support replenishment and keep the store visually stocked and organized.
• Assist with floorset execution, window changes, and marketing placement as needed.
• Maintain safety, cleanliness and adherence to company policies.

Skills

Customer service

Sales experience

Effective communication

De-escalation

Availability for peak times

Job description

Bath & Body Works is seeking a Sales Associate to be the face of our brand, helping customers find the best products and delivering exceptional experiences. You will drive sales, enroll customers in rewards programs, and maintain a welcoming store environment.

The role requires standing and light lifting, with shifts that include evenings, weekends, and holidays. You will contribute to a high-energy store culture and receive benefits and discount opportunities.