Customer-Centric Sales Associate: 40% Discount & DailyPay

Bath & Body Works; Somerville (MA); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay access

Tuition assistance with Guild

Health and welfare benefits

Job summary

Bath & Body Works is seeking a Sales Associate to be the face of the brand, helping customers find the best products and delivering exceptional experiences that drive store sales. You will build genuine connections, promote rewards enrollment, and ensure a welcoming checkout flow in a fast-paced environment.

Our associates thrive in a energetic team culture, with opportunities to learn, lead, and grow within a well-known fragrance and personal care brand.

Qualifications

• Thrives in a customer-first based retail environment.
• Demonstrated sales and customer experience results in a fast-paced environment.
• Effective communication skills, being open to feedback, and the ability to adapt quickly.
• Ability to de-escalate store and customer situations effectively.
• Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Drive rewards program enrollment and engagement on both the sales floor and at check-out.
• Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
• Support product replenishment activities and maintain brand standards to keep the store full and abundant.
• Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
• All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store.
• Associates should be able to lift 10 pounds consistently and up to 50 pounds.
• Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
• Maintain our values, policies, and procedures.

Skills

Customer-first mindset

Sales experience

Effective communication

De-escalation

Flexible availability

Job description

Bath & Body Works is seeking a Sales Associate to be the face of the brand, helping customers find the best products and delivering exceptional experiences that drive store sales. You will build genuine connections, promote rewards enrollment, and ensure a welcoming checkout flow in a fast-paced environment.

Our associates thrive in a energetic team culture, with opportunities to learn, lead, and grow within a well-known fragrance and personal care brand.