Customer-Centric Retail Associate

Ross Stores; Folsom (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

Ross Stores is seeking a Retail Associate to ensure customers have a positive shopping experience. You greet customers, maintain clean areas, and help with merchandise presentation according to store standards.

This role emphasizes safety, teamwork, and following company practices. The base pay ranges from $16.90 to $17.40 per hour, with opportunities across our distribution network.

A fast-paced, inclusive environment where you contribute to a reliable shopping experience for all customers.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Ensure customers have a positive shopping experience by greeting, smiling and assisting on the sales floor.
• Maintain clean, organized store areas and properly present merchandise.
• Follow safety guidelines and store policies; respond to customer issues promptly.
• Support loss prevention and adhere to cash handling procedures as required.
• Represent the Ross brand with integrity and courtesy in all interactions.

Skills

Customer communication

Basic math

Job description

Ross Stores is seeking a Retail Associate to ensure customers have a positive shopping experience. You greet customers, maintain clean areas, and help with merchandise presentation according to store standards.

This role emphasizes safety, teamwork, and following company practices. The base pay ranges from $16.90 to $17.40 per hour, with opportunities across our distribution network.

A fast-paced, inclusive environment where you contribute to a reliable shopping experience for all customers.