Customer-Centric Retail Associate

Ross Stores; Santa Rosa (CA); On-site; USD 25,000 - 26,000; Full time

Job summary

Ross Stores is seeking a Retail Associate to greet customers, help with merchandise and maintain a friendly, efficient store environment. You will engage shoppers, support store leadership, and help ensure a clean, organized sales floor while following company policies and safety guidelines.

The role emphasizes strong customer service, teamwork, and the daily execution of merchandising standards in a fast-paced off-price retail setting.

Qualifications

• Ability to effectively communicate with Customers and Associates in a friendly, cooperative manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Ensure customers have a positive shopping experience by greeting and assisting them.
• Maintain a clean, safe sales floor and assist with merchandise presentation and replenishment.
• Follow company policies for cash handling, transactions and loss prevention procedures.

Skills

Customer service communication

Basic math calculations

Job description

Ross Stores is seeking a Retail Associate to greet customers, help with merchandise and maintain a friendly, efficient store environment. You will engage shoppers, support store leadership, and help ensure a clean, organized sales floor while following company policies and safety guidelines.

The role emphasizes strong customer service, teamwork, and the daily execution of merchandising standards in a fast-paced off-price retail setting.