Customer-Centric Retail Associate

Ross Stores, Inc.; Columbia (SC); On-site; USD 26,000 - 34,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate for a full-time, on-site position to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, and help maintain clean presentation while following store standards.

The role requires eye contact, friendliness, and a willingness to perform a range of duties across the store to support customer service and operations. Long periods of standing may be required in a fast-paced environment.

Qualifications

• Able to communicate with customers and associates in a friendly, respectful manner.
• Capable of performing basic mathematical calculations used in retail environments.
• Able to work full-time hours.

Responsibilities

• Greet customers and assist with merchandise in a courteous and knowledgeable manner.
• Maintain clean and organized store presentation and ensure safety protocols are followed.
• Operate registers and handle transactions with accuracy and efficiency.
• Provide prompt and friendly service, respond to customer questions, and escalate issues when needed.
• Support loss prevention awareness and adhere to store policies.

Skills

Customer service

Communication

Teamwork

Basic math

Job description

Ross Stores, Inc. is seeking a Retail Associate for a full-time, on-site position to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, and help maintain clean presentation while following store standards.

The role requires eye contact, friendliness, and a willingness to perform a range of duties across the store to support customer service and operations. Long periods of standing may be required in a fast-paced environment.