Customer-Centric Insurance Account Rep for Growth

Raudel Flores; Fort Worth (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Raudel Flores - State Farm Agent is seeking an Account Representative to grow the agency by building strong customer relationships and marketing suitable insurance and financial services. You will serve as a liaison between customers and agency departments, helping clients select products that fit their needs.

The role emphasizes proactive outreach, timely follow-ups, and delivering friendly, accurate service to improve customer satisfaction and retention.

Qualifications

• Experience in sales (inside or outside) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills — written, verbal, and listening.
• Dedicated to customer service and anticipating customer needs.
• Able to relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer service

Communication skills

Relationship management

Understanding customer needs

Education

Property & Casualty license

Job description

Raudel Flores - State Farm Agent is seeking an Account Representative to grow the agency by building strong customer relationships and marketing suitable insurance and financial services. You will serve as a liaison between customers and agency departments, helping clients select products that fit their needs.

The role emphasizes proactive outreach, timely follow-ups, and delivering friendly, accurate service to improve customer satisfaction and retention.