Customer-Centric Financial Center Leader

EECU; Hurst (TX); Vor Ort; USD 70.000 - 110.000; Vollzeit

Zusammenfassung

EECU is seeking a Financial Center Manager for our Hurst location. The role focuses on building lasting relationships with customers and the community while driving center performance and sales growth.

You will coach staff, manage budgets, and ensure regulatory compliance to deliver exceptional customer experiences. The ideal candidate has 3–5 years of leadership in retail financial services, strong communication skills, and a track record of coaching teams to achieve targets.

Qualifikationen

• Minimum 3–5 years in retail financial services or financial center leadership.
• Strong leadership and coaching track record.
• Excellent verbal and written communication abilities.
• Customer-focused approach with ability to build relationships.
• Capable of managing priorities and driving results.
• Proficient with data and analytics to inform decisions.
• Proficient with Microsoft Office applications.

Aufgaben

• Create a customer-centric financial center culture with focus on exceptional service.
• Lead with visible presence to drive customer experience and engagement.
• Set the center's tone to deliver outstanding service and culture.
• Educate customers on mobile banking and digital tools as needed.
• Engage with the community to build the EECU brand and partnerships.
• Coach, develop, and motivate staff to meet center goals.
• Ensure strong control environment and adherence to procedures.
• Drive center performance, sales growth, and customer satisfaction.
• Oversee center P&L and budgets.

Kenntnisse

Retail financial services leadership

Coaching

Communication skills

Customer focus

Time management

Data analytics

Microsoft Office

Ausbildung

High School Diploma or equivalent

College Degree preferred

Tools

Microsoft Office

Jobbeschreibung

EECU is seeking a Financial Center Manager for our Hurst location. The role focuses on building lasting relationships with customers and the community while driving center performance and sales growth.

You will coach staff, manage budgets, and ensure regulatory compliance to deliver exceptional customer experiences. The ideal candidate has 3–5 years of leadership in retail financial services, strong communication skills, and a track record of coaching teams to achieve targets.