Customer-Centric Commercial Product Manager

Nox Metals; Los Angeles (CA); Presencial; USD 120 000 - 180 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Equity in Nox Metals

Company-paid medical insurance

Dental insurance

Vision insurance

Resumo da oferta

Nox Metals, a Los Angeles-based metals technology company, is hiring a Customer & Commercial Product Manager to own customer-facing and commercial software roadmaps—from quote through order—and to empower sales with clearer information and faster responses.

You will interview customers, shadow sales workflows, translate problems into product requirements, partner with design and engineering, define success metrics, run experiments, and keep stakeholders aligned to deliver measurable outcomes.

Qualificações

• Customer-obsessed and commercially minded.
• Able to define the underlying problem behind a feature request.
• Clear and concise in writing and conversation.
• Comfortable using data while recognizing what it cannot tell you.
• Curious about complicated operational businesses.

Responsabilidades

• Own the roadmap for customer-facing and commercial software.
• Interview customers and shadow sales workflows.
• Turn customer and business problems into clear product requirements.
• Prioritize work using evidence, expected impact, and implementation cost.
• Partner closely with design, engineering, sales, pricing, and operations.
• Define success metrics and measure behavior after launch.
• Run focused experiments and use results to guide the roadmap.
• Keep stakeholders aligned on decisions, tradeoffs, and delivery.
• Improve existing workflows, not just launch new features.
• Learn enough about metals and manufacturing to make sound product decisions.

Conhecimentos

Customer-obsessed mindset

Data-driven decision making

Excellent communication

Cross-functional collaboration

Operational curiosity

Ferramentas

APIs

Data models

Software delivery

Descrição da oferta de emprego

Nox Metals, a Los Angeles-based metals technology company, is hiring a Customer & Commercial Product Manager to own customer-facing and commercial software roadmaps—from quote through order—and to empower sales with clearer information and faster responses.

You will interview customers, shadow sales workflows, translate problems into product requirements, partner with design and engineering, define success metrics, run experiments, and keep stakeholders aligned to deliver measurable outcomes.