Customer-Centric Cashier & Service Pro

Harps Food Stores; Fairview (OK); On-site; USD 15,000 - 21,000; Part time

Job summary

Harps Food Stores is seeking a Cashier to deliver friendly, efficient service at the checkout. You will process transactions, bag groceries, and provide additional store services while upholding Harps’ standards for safety and quality.

You will build relationships with customers, remain dependable, and follow policies while maintaining a positive, professional attitude in a fast-paced retail environment.

Qualifications

• Must be at least sixteen (16) years of age.
• Prefer previous experience operating a cash register, handling cash or other forms of tender, preferably in a grocery store or retail establishment but not required.
• Ability to work a flexible schedule including evenings, weekends and holidays as needed.
• Ability to interpret, understand and follow instructions.
• Ability to move, lift, carry and place merchandise and supplies weighing less than or equal to 25 pounds without assistance.
• Frequently reaches overhead and below the knees, including pushing, pulling, squatting, kneeling, bending, stooping, crouching and twisting with or without bearing weight.
• Continuous repetitive motion with hand(s) and arm(s), such as grasping, gripping and turning.
• Stands and/or walks continuously throughout shift without a break for up to 4 hours.
• Ability to visually locate merchandise and other objects, as well as verify information, often in small print.
• May be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as, inside work with variations in heat, cold, dust and humidity.
• May be exposed to chemicals or allergens (such as latex, eggs, nuts, soy, wheat, etc.)
• Employment at Harps may be contingent upon completion and our evaluation of: PEP survey, drug screen, employment reference check, criminal background check, or credit check.

Responsibilities

• Process Transactions – quickly and efficiently process transactions by giving the customer undivided attention, following company guidelines and properly completing all transactions.
• Perform Proper Bagging Techniques – sack or assist with bagging the customer’s order, ensuring products reach the customer’s home in excellent condition.
• Provide Services – identify customer needs and offer appropriate solutions, such as carry out and reminding them of store services or upcoming events.
• Problem Solving – define issues upfront and use critical thinking to obtain answers.
• Safety/Quality Orientation – produce high quality products and services while following safety procedures.
• Building Relationships – initiate, develop, and foster relationships with others with fairness and empathy.
• Conscientiousness – demonstrate responsible behavior, compliance with company policies, and reliability.
• Superior Customer Service/Hospitality – deliver more than expected and remove barriers to service using SMILE Program guidelines.
• Integrity – act with honesty and ethical standards.
• Professionalism – maintain a no excuses approach and act in Harps’ best interest.

Job description

Harps Food Stores is seeking a Cashier to deliver friendly, efficient service at the checkout. You will process transactions, bag groceries, and provide additional store services while upholding Harps’ standards for safety and quality.

You will build relationships with customers, remain dependable, and follow policies while maintaining a positive, professional attitude in a fast-paced retail environment.