Customer-Centric Bank Teller | Transactions & Service

Citizens Bank; Waukesha (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Citizens Bank in Waukesha, WI seeks a full-time Bank Teller for the Waukesha Branch. Hours are business hours with 38–40 hours per week; schedule may change based on business needs. Responsibilities include handling transactions, customer service, and cross-selling bank products.

The role requires a high school diploma or GED, plus banking/cash handling experience and strong professionalism. Bilingual candidates are encouraged to apply.

Qualifications

• High School Diploma or GED required.
• Prior banking experience preferred.
• 6 months or more related experience in customer service and cash handling required.
• Must comply with laws and regulations including Bank Secrecy Act and OFAC.
• High level of professionalism.

Responsibilities

• Represent the Bank to customers in a courteous, professional manner.
• Process transactions promptly and in conformance with policies.
• Provide customers with outstanding service and cross-sell Bank products.
• Maintain and balance teller drawer.
• View basic account history and answer questions.

Skills

Customer service

Cash handling

Professional communication

Confidentiality

Teamwork

Bilingual encouraged

Education

High School Diploma or GED

Tools

Word

Excel

Internet

Email

Job description

Citizens Bank in Waukesha, WI seeks a full-time Bank Teller for the Waukesha Branch. Hours are business hours with 38–40 hours per week; schedule may change based on business needs. Responsibilities include handling transactions, customer service, and cross-selling bank products.

The role requires a high school diploma or GED, plus banking/cash handling experience and strong professionalism. Bilingual candidates are encouraged to apply.