Customer-Centric Bank Teller

Associated Bank; Port Washington (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k)

Pension plan

Volunteer time off

Diversity ERGs

Well-being programs

Parental leave

Employee stock purchase plan

Military benefits

Personal banking benefits

Job summary

Associated Bank in Wisconsin is seeking a Teller to deliver friendly, accurate service and support to each customer interaction. In this front-line role you will process transactions, identify opportunities to meet client needs, and promote financial solutions that help clients reach their goals.

Grow your banking knowledge while working with a team that values collaboration, integrity, and community impact.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Education

High school diploma or equivalent

Job description

Associated Bank in Wisconsin is seeking a Teller to deliver friendly, accurate service and support to each customer interaction. In this front-line role you will process transactions, identify opportunities to meet client needs, and promote financial solutions that help clients reach their goals.

Grow your banking knowledge while working with a team that values collaboration, integrity, and community impact.