Customer-Centric Assistant Manager - Retail Ops

QuikTrip Corp.; Phoenix (AZ); On-site; USD 34,000 - 42,000; Full time

Job summary

QuikTrip Corp. is seeking an Entry-Level Assistant Manager to support store operations, deliver friendly customer service, and reinforce standards that keep the store running smoothly and create a welcoming experience.

Under the Store Manager's guidance, you will foster teamwork, help train clerks on your shift, uphold policies, and contribute to a respectful, inclusive environment. You’ll demonstrate customer engagement, operational execution, and strong teamwork in line with QuikTrip's

Qualifications

• High school diploma or GED required.
• Retail store sales experience preferred.
• Strong communication and customer service skills.
• Ability to work unsupervised; English fluency required.

Responsibilities

• Customer Service - Own the customer experience by anticipating needs, solving problems, and consistently representing company standards.
• Employee Support / Teamwork - Own team outcomes by mentoring peers, resolving conflicts constructively, and modeling professional behavior.
• Store Appearance - Own the customer-facing environment by proactively addressing appearance issues and guiding peers in daily upkeep.
• Food Service and Food Safety - Own food quality by proactively checking standards, correcting issues, and ensuring customers receive safe, consistent products.
• Merchandising - Own product presentation by optimizing layouts, identifying gaps, and ensuring merchandising aligns with customer demand.
• Shift Management - Own shift performance by anticipating needs, solving problems, and helping coordinate cross-shift efforts to meet customer demand.
• Business Operations - Own operational standards by monitoring task execution, resolving issues, and ensuring reporting and inventory processes are followed.

Skills

Pleasant disposition

Patience

Self-motivation

Communication in English

Education

High school diploma or GED

Job description

QuikTrip Corp. is seeking an Entry-Level Assistant Manager to support store operations, deliver friendly customer service, and reinforce standards that keep the store running smoothly and create a welcoming experience.

Under the Store Manager's guidance, you will foster teamwork, help train clerks on your shift, uphold policies, and contribute to a respectful, inclusive environment. You’ll demonstrate customer engagement, operational execution, and strong teamwork in line with QuikTrip's