Customer Care Technician - Night Shift

Eurofins; Redmond (WA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life and disability insurance

401(k) with company match

Paid holidays and vacation

Job summary

Eurofins USA PSS Insourcing Solutions is seeking a Customer Care Technician in Redmond, WA for a 3rd shift (5pm Sunday–Thursday). The role supports biomedical laboratory and manufacturing facilities by maintaining cleanliness and sterilization of laboratories, equipment, and storage areas.

Responsibilities include cleaning, sanitizing common areas, stocking supplies, and documenting activities in a regulated environment. Must be able to stand for long hours and pass a drug test.

Qualifications

• High school diploma or equivalent required.
• Authorized to work in the United States without sponsorship.
• Ability to pass a full physical and drug test.
• Experience in housekeeping/custodial in a medical/lab/cleanroom environment preferred.

Responsibilities

• Clean and sanitize common areas, restrooms, locker rooms, cafeterias, warehouse and storage areas.
• Keep laboratories and equipment clean, disinfected and ready for production/testing of sterile products.
• Stock and organize supplies for all areas of the scope.
• Operate Microsoft Applications and other computer-based systems used in the facility.
• Follow standard procedures and work independently or in a team.
• Complete documentation in logs/training and coordinate with other groups on maintenance and special cleanings.

Skills

Customer service

Attention to detail

Communication skills

Physical stamina

Education

High school diploma

Tools

Microsoft Applications

Job description

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Job Description

Customer care technician works in a biomedical laboratory and manufacturing facility performing a variety of environmental service duties to support our customers by caring for the offices and common areas as well as supporting the maintenance and sterility of the laboratories, equipment, storage areas.

• Support our customers through cleaning and sanitizing common areas, restrooms, locker rooms, cafeterias, warehouse and storage areas to ensure facility is cleaned and in good condition for routine daily activities
• Ensure all laboratories and equipment are clean, disinfected and ready for production and testing of sterile medical products.
• Stock and organize supplies for all required areas of the scope
• Operate Microsoft Applications (for charting, email, training, etc.) and other computer-based systems utilized in the facility
• Follow standard procedures and execute activities independently, as well as in a team environment.
• Complete documentation in a regulated environment such as completing logbooks, training, and communicating with other groups on equipment maintenance activities and special cleanings.

Qualifications

The Ideal Candidate would possess:

• Strong customer service skills, ability to work independently, and strong attention to detail
• Experience performing housekeeping responsibilities, or custodial or sanitization in a medical, laboratory, or a clean room environment
• Good communication skills (both written and verbal)
• Ability to stand for up to 8 hours/day in a physically active role

Minimum Qualifications

• Minimum of high school diploma, or equivalent
• Reliable, hardworking team player
• Ability to use Microsoft computer applications for communication, emails, and training
• Ability to pass a full physical as well as a drug test to work in a physically active role.
• Authorization to work in the United States indefinitely without restriction or sponsorship

Additional Information

This role is located in Redmond, WA and has a schedule of 3rd shift 5pm Sunday -Thursday

• Comprehensive medical coverage, with dental and vision options
• Life and disability insurance
• 401(k) with company match
• Paid holidays and vacation
• Compensation Range - $20-25/hr

Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.