Customer Care Tech

Intermountain Healthcare Inc.; Wheat Ridge (CO); In loco; USD 26.000 - 34.000; Tempo pieno

Descrizione del lavoro

Intermountain Health Lutheran Hospital in Wheat Ridge, CO is seeking an Inventory Coordinator to manage inventory for departments, ensuring supplies are stocked and replenished with proper par levels. You will work with staff to maintain organized storage and accurate records.

The role involves using SCIS to track distribution, perform cycle counts, process documents, and coordinate timely deliveries. Schedule is Thursday to Saturday with 40 hours per week and a competitive hourly rate.

Competenze

• Six months of related Materials Management experience.
• Strong verbal, written, and interpersonal communication skills.
• Ability to understand and speak English clearly, follow verbal and written instructions, and understand customer communications.
• Experience using basic word processing, spreadsheets, internet, e-mail, and scheduling applications.
• Experience in a role requiring strong attention to detail, accuracy, and dependability.
• Demonstrated ability to visually inspect boxes, packing slips, computed reports, and like objects.
• Demonstrated ability to use a pallet jack and other materials handling equipment (e.g., hand truck, carts).
• Experience in a role working with healthcare supplies.

Mansioni

• Perform inventory control on stock and non-stock items, set par levels, identify and adjust to trends, and keep supplies binned and organized.
• Order and deliver supplies for the department using appropriate technology, systems, and suppliers.
• Process documents (freight bill, bill of lading, packing slips) per Intermountain policy for prompt input and filing.
• Communicate information concerning supply levels, new products, standardization, and implementation to staff; troubleshoot issues.
• Assign tasks to backup or fill in for Coordinator I.
• Restock supplies considering shelf life and par cart maintenance.
• Demonstrate proficiency in cycle counts; certification may be required.
• Validate incoming product via tote scanning, verification, and tote delivery.
• Utilize the SCIS system to manage distribution, inventory, receiving, departmental files, and reports.
• Ensure compliance with policy; review daily/weekly/monthly reports for assigned locations.

Conoscenze

Materials Management

Medical Supply Distribution

Supply Chain Processes

Warehouse Inventory Management

Warehouse Management System (WMS)

Team Player

Continuous Improvement

Strumenti

WMS

Descrizione del lavoro

Job Description

This position is responsible for managing inventory activities for assigned departments or clinical programs. Key responsibilities include distributing and maintaining supplies to ensure that medical products, linens, and equipment are adequately stocked and ready for clinical use. The role also involves day-to-day management of inventory for the assigned department, facility, or clinical program, ensuring smooth operations and availability of necessary supplies.

Schedule: Thursday - Saturday

Hours: 12:30pm - 11:00pm

Essential Functions

• Perform inventory control on stock and non-stock items, set par levels, identify and adjust to trends, and keep supplies binned and organized. Act as liaison between Supply Chain and assigned department, facility, or clinical program.
• Order and deliver supplies for assigned department, facility, or clinical program using appropriate technology, systems, and suppliers.
• Process all applicable documents (e.g., freight bill, bill of lading, packing slips) according to Intermountain policy and procedure to ensure prompt and correct computer input and filing.
• Communicate information concerning supply levels, new products, standardization, and implementation to relevant department staff. Troubleshoot issues for problem resolution.
• Assign tasks to backup or fill in for Coordinator I.
• Restock supplies in identified storage locations, considering shelf life (product rotation) and the configuration and maintenance of par cart areas.
• Demonstrate proficiency in cycle count process; cycle count certification may be appropriate depending on assigned areas.
• Validate incoming product via tote scanning, verification, and tote delivery using 'Counter' and 'Delivery' functions.
• Utilize the SCIS system to ensure distribution, inventory, receiving, departmental files, and reports are managed in accordance with auditing, accounting, and other regulatory agencies.
• Ensure compliance with policy and standard operating procedures. Research and resolve SCIS-related problems for assigned inventories and coordinate with appropriate stakeholders or clinical program and SCO Business Applications Team. Review daily, weekly, and monthly reports for assigned locations.

Skills

• Materials Management
• Medical Supply Distribution
• Supply Chain Processes
• Warehouse Inventory Management
• Warehouse Management System (WMS)
• Excellent Team Player
• Continuous Improvement (CI)

Required Qualifications

• Six Months of related Materials Management experience.
• Strong verbal, written, and interpersonal communication skills.
• Demonstrated ability to understand and speak English clearly, follow verbal and written instructions, and understand customer communications.
• Experience using basic word processing, spreadsheets, internet, e-mail, and scheduling applications.
• Experience in a role requiring strong attention to detail, accuracy, and dependability.
• Demonstrated ability to visually inspect boxes, packing slips, computed reports, and like objects.
• Demonstrated ability to use a pallet jack and other materials handling equipment (e.g., hand truck, carts).
• Experience in a role working with healthcare supplies.

Preferred Qualifications

• One year of healthcare related distribution experience.

Physical Requirements

• Ongoing need for employee to see and read information, labels, monitors, etc. and to identify equipment and supplies.
• Frequent interactions with patient care providers, patients, and visitors require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing, operating telephones, and other office equipment.
• Expected to bend, lift, and carry patient files, documents, equipment, and supplies.
• Remain sitting or standing for long periods of time while interacting with others or to perform work on a computer, telephone, or other equipment.

Location

Intermountain Health Lutheran Hospital

Work City

Wheat Ridge

Work State

Colorado

Scheduled Weekly Hours

40

Hourly Rate

$19.31 - $25.11

Benefits

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn More About Our Comprehensive Benefits Package Here.

Additional Information

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

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Equal Opportunity Statement

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Legal Notice

All positions subject to close without notice.