Customer Care Team Member

Stapp Interstate Toyota; Frederick (CO); On-site; USD 28,800 - 34,500; Full time

Benefits offered by this job

Health, vision, and dental insurance

Company matched retirement plan

Paid vacation and holidays

Aggressive bonus plan

Job summary

A family-owned Toyota dealership in Frederick, Colorado is seeking a full-time Customer Care Team Member. Responsibilities include answering phones, making appointments, and greeting customers. Ideal candidates possess a positive presence and good phone voice. Starting pay is $16/hour with an aggressive bonus plan and opportunities for advancement.

Qualifications

• A background in customer relations or receptionist experience is helpful but not required.
• Willing to file and work under pressure.
• Enjoy an environment with lots of customer and employee interaction.

Responsibilities

• Answering phones using a multi-line phone system.
• Making appointments and outbound phone calls.
• Greeting customers at the dealership.

Skills

Positive presence and friendly attitude

Motivated to learn new skills

Good phone voice

Ability to multi-task

Basic PC and Microsoft Windows experience

Job description

Overview

Stapp Interstate Toyota is a family owned and operated business that has been in business for 50 years and has been earning relationships that last generations. We are in need of adding a full-time Customer Care Team Member to our growing team!

Qualifications

• Has a positive presence and friendly attitude
• Is motivated to learn new skills
• Be willing to file when needed
• Willing to listen to our customers
• Basic PC and Microsoft windows experience required
• Wants to have advancement in their career
• Must have a good phone voice and enjoy lots of customer/employee interaction
• Must be able to multi-task and work well under pressure
• A background in customer relations / receptionist experience is helpful but not required as training will be provided to the right person

Responsibilities

• Answering phones using a multi-line phone system
• Making appointments
• Filing
• Making outbound phone calls
• Greeting customers when they walk in the dealership
• Working with our service and sales department to ensure that our customers are satisfied

Compensation and Schedule

We are offering a full-time position with the ability to have health, vision and dental, and life insurance, accident/disability insurance, paid vacation, 6 paid holidays and a great place to work and grow, as well as a company matched retirement plan. This position has an aggressive bonus plan that is paid monthly, with ample opportunity for growth along with an hourly wage of $16.00 to start.

• Bonus Plan

$28,800 - $34,500 Yearly Income

The schedule includes working all Saturdays with Sunday and one additional day off in the week.