Customer Care Specialist - Insurance & Community Impact

Cecil Graves - State Farm Agent; Zachary (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Hiring Bonus

401(k)

Performance Bonus

Competitive Salary

Flexible Schedule

Advancement Opportunities

Paid Time Off

Training & Development

Job summary

Cecil Graves - State Farm Agent in Zachary, LA, is seeking a Customer Service Representative to join his team. You will handle policy information, assist with changes, and help customers navigate claims with care. This role emphasizes people skills, attention to detail, and the ability to multitask in a fast-paced, community-focused agency.

Growth opportunities and ongoing training are offered. Join a friendly, supportive team that prioritizes community service and professional development while

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask in a busy environment.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Cecil Graves - State Farm Agent in Zachary, LA, is seeking a Customer Service Representative to join his team. You will handle policy information, assist with changes, and help customers navigate claims with care. This role emphasizes people skills, attention to detail, and the ability to multitask in a fast-paced, community-focused agency.

Growth opportunities and ongoing training are offered. Join a friendly, supportive team that prioritizes community service and professional development while