Customer Care Specialist - Growth Path & Benefits

Darryl Brooks - State Farm Agent; Lawrenceville (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Darryl Brooks - State Farm Agent in Lawrenceville, GA is seeking a Customer Service Representative to join our State Farm agent team. You will provide prompt, accurate, and friendly service, respond to inquiries about insurance availability, coverages, policy changes, transfers, claim submissions, and billing clarification.

You will develop leads, schedule appointments, identify customer needs, and market appropriate products.

Qualifications

• Excellent interpersonal skills.
• Enthusiastic about insurance and financial products' role in managing risks and dreams.
• Self-motivated, detail oriented, proactive in problem solving.
• Dedicated to customer service and teamwork.
• Ability to multi-task and work in a team environment.
• P&C and Life/Health licensing must be obtainable.

Responsibilities

• Provide prompt, accurate, and friendly customer service; respond to inquiries on insurance availability, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each day.

Skills

Interpersonal skills

Self-motivated

Detail oriented

Proactive problem solving

Customer service

Teamwork

Multitasking

P&C licensing

Life/Health licensing

Job description

Darryl Brooks - State Farm Agent in Lawrenceville, GA is seeking a Customer Service Representative to join our State Farm agent team. You will provide prompt, accurate, and friendly service, respond to inquiries about insurance availability, coverages, policy changes, transfers, claim submissions, and billing clarification.

You will develop leads, schedule appointments, identify customer needs, and market appropriate products.