Customer Care Specialist — Full-Time with Great Benefits

Furniture Mart USA, Inc.; Sioux Falls (SD); Presencial; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Training

Full benefits package

401(k) with employer match

Employee discounts

Descripción de la vacante

Furniture Mart USA in Sioux Falls, SD, is hiring full-time customer service associates to handle calls, process orders for parts, and coordinate repairs with our stores and warehouses. You’ll join a friendly, family-like team that values trust and excellence, with a starting wage of $18/hour and a standard 40-hour work week, Monday to Friday and rotating Saturdays.

We offer paid training, comprehensive benefits, a 401(k) with employer match, and generous employee discounts on furniture and

Formación

• Pass a background check prior to starting employment.
• Computer and telephone experience required.
• Ability to listen and effectively resolve problems.
• Ability to act calmly under stressful conditions.
• Exhibit excellent verbal communication and listening skills.

Responsabilidades

• Answer incoming calls from customers.
• Order parts for customers, stores, and warehouses.
• Schedule sales orders, exchanges, credit memos, and in-home repairs.
• Follow up with customers.

Conocimientos

Customer service

Active listening

Problem solving

Communication

Interpersonal skills

Descripción del empleo

Furniture Mart USA in Sioux Falls, SD, is hiring full-time customer service associates to handle calls, process orders for parts, and coordinate repairs with our stores and warehouses. You’ll join a friendly, family-like team that values trust and excellence, with a starting wage of $18/hour and a standard 40-hour work week, Monday to Friday and rotating Saturdays.

We offer paid training, comprehensive benefits, a 401(k) with employer match, and generous employee discounts on furniture and