Customer Care Specialist - Flexible Schedule & Growth Path

Amanda Nelson - State Farm Agent; Moorhead (MN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

License Reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Amanda Nelson - State Farm Agent is seeking a Customer Service Representative to support an established team in Moorhead, MN. You will assist clients with policy details, changes, and claims while delivering exceptional service and building community relationships.

The role emphasizes accurate record-keeping, responsiveness, and growth opportunities within a positive, community-focused environment. Training and advancement are available based on performance.

Qualifications

• Excellent communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Detail-oriented

Customer service

Job description

Amanda Nelson - State Farm Agent is seeking a Customer Service Representative to support an established team in Moorhead, MN. You will assist clients with policy details, changes, and claims while delivering exceptional service and building community relationships.

The role emphasizes accurate record-keeping, responsiveness, and growth opportunities within a positive, community-focused environment. Training and advancement are available based on performance.