Customer Care Specialist

GL Worldwide; Los Angeles (CA); Remote; USD 40,000 - 60,000; Full time

Job summary

A leading company is seeking a Customer Care Specialist to provide insurance and policy support. This full-time role involves assisting customers with inquiries, ensuring satisfaction, and maintaining accurate records. Join a supportive team with opportunities for career growth and a flexible work-from-home option.

Benefits

Unlimited earnings

Benefits package

Opportunities for career growth

Supportive team environment

Work-from-home options

Qualifications

• Prior experience in insurance, customer service, or call centers is a plus!

Responsibilities

• Assist customers with inquiries about insurance policies, coverage, claims, and billing.
• Provide clear and accurate information to help clients make informed decisions.
• Resolve policy-related concerns efficiently while ensuring customer satisfaction.

Skills

Communication

Active Listening

Customer Service

Problem Solving

Job description

Customer Care Specialist – Insurance & Policy Support

Location : Anywhere

Type : Full-time

Are you passionate about helping people navigate insurance policies with confidence? Do you enjoy problem-solving and delivering top-notch customer support? If so, we want you on our team!

What You’ll Do :

Assist customers with inquiries about insurance policies, coverage, claims, and billing.

Provide clear and accurate information to help clients make informed decisions.

Resolve policy-related concerns efficiently while ensuring customer satisfaction.

Maintain up-to-date records of customer interactions and follow-ups.

What We’re Looking For :

Strong communication and active listening skills.

A customer-first mindset with attention to detail.

Ability to explain insurance terms in an easy-to-understand way.

Prior experience in insurance, customer service, or call centers is a plus!

Why Join Us?

Unlimited earnings plus other benefits package.

Opportunities for career growth in the insurance industry.

Supportive team environment with continuous learning.

Work-from-home options

Help us make insurance simple and stress-free for our customers! Apply today!

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Customer Care Specialist • Los Angeles, CA, United States