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A leading event technology company is seeking a remote Customer Care Representative to assist customers with inquiries regarding ticket purchases and event registrations. Ideal candidates should have a passion for helping others, strong organizational skills, and at least 1 year of customer service experience. Join a diverse team dedicated to revolutionizing the event experience for clients across North America.
Leap Event Technology is a remote-friendly company. This position is open to any candidate in North America.
Who We Are
Leap is revolutionizing the event technology industry by empowering organizers to create experiences that are more engaging, more thrilling, and more impactful than ever before. Our all-in-one suite of ticketing, mobile apps, experiential marketing, and patron management tools, combined with our expert marketing services, allows organizers to drive nonstop engagement and capture all customer data from their entire event. That's why iconic brands like New York Comic Con, Bonnaroo, Illuminarium, and the NHL choose us to power their events.
We are a diverse and passionate team of event experts and fans who are dedicated to helping organizers transform their event experiences. Like our clients, we live and breathe events. We take our passion, knowledge, and hands-on experience and apply it to our work every single day. With offices in Dallas, Montreal, and Sydney, and an expansive remote workforce across the globe, our diverse backgrounds give us the experience needed to create incredible events for any industry, anywhere in the world.
Sounds interesting? Let's talk.
As a Customer Care Representative, You Will