Customer Care Representative

First National Bank of Osakis; Osakis (MN); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Health insurance

Dental insurance

Vision insurance

401(k) and profit-sharing

Job summary

First National Bank of Osakis in Osakis, MN is seeking a personable Customer Care Representative to handle daily banking needs in person and at the drive-up window. You will balance your drawer, assist with online banking and debit card needs, and help resolve customer questions to create a welcoming experience.

No banking experience is required, as we are happy to train the right person. This position offers a Saturday rotation and an attractive benefits package including PTO, paid holidays,

Qualifications

• Experience in customer service or banking is helpful but not required.

Responsibilities

• Process deposits, withdrawals, and routine transactions.
• Handle cash accurately and balance your drawer.
• Assist customers with online banking and debit card needs.
• Answer account questions and resolve customer concerns.
• Provide information about banking products and services.
• Help build lasting customer relationships.

Skills

Customer service

Cash handling

Job description

Description

At First National Bank of Osakis, we believe great banking starts with great relationships. We are looking for a personable, reliable, and customer-focused Customer Care Representative to join our Osakis team! We welcome both part-time and full-time applicants who enjoy helping others and want to be part of a team that values its employees, customers, and community. This position includes a Saturday rotation, offering an opportunity to work alongside your teammates to help serve our customers.

As a Customer Care Representative, you'll help create a welcoming experience for our customers by assisting with everyday banking needs in person and at the drive-up window. Responsibilities include processing deposits, withdrawals, and other routine transactions, handling cash accurately, balancing your drawer, answering account questions, assisting with online banking and debit card needs, and helping resolve customer concerns. You'll also have opportunities to share information about our banking products and services while building lasting customer relationships.

The ideal candidate is detail-oriented, dependable, and enjoys working with customers and as part of a team. Previous customer service, cash handling, or banking experience is helpful but not required. We're happy to train the right person! This is a great opportunity to develop new skills, expand your banking knowledge, and grow within the role.

We strive to create a positive workplace where employees feel valued and supported. This position offers an hourly wage of $17–$20, depending on experience, along with a competitive benefits package that includes paid time off, paid holidays, health, dental, and vision insurance, a 401(k) and profit-sharing plan, discounted banking products and services, and paid time to give back to our community.

If you're looking for a position where you can make a difference, build relationships, and be part of a team that genuinely cares, we'd love to hear from you! Join First National Bank of Osakis and be part of a workplace where people truly come first.

First National Bank of Osakis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to: race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation and related medical conditions), mental or physical disability, and veteran status or any other classifications protected by federal, state or local law.