Customer Care Representative

FNB Osakis; Minnesota; On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

Vision

Dental

401k/Profit Sharing

Discounted banking products

Job summary

First National Bank of Osakis is seeking a Full-Time Customer Care Representative in Osakis, MN. You will greet customers, handle transactions, and maintain a welcoming, helpful environment as part of a community banking team.

The role emphasizes fast, friendly, professional service, with a Monday–Friday schedule and a Saturday rotation. Previous customer service or banking experience is helpful, but training will be provided. Benefits are included.

Qualifications

• Experience in customer service or banking is helpful.
• Willing to train the right person.
• Ability to work Monday–Friday with Saturday rotation.

Responsibilities

• Process customer transactions accurately and efficiently.
• Operate the coin machine.
• Troubleshoot online banking and debit card issues.
• Assist customers with everyday banking needs.

Skills

Customer service

Cash handling

Job description

Description

First National Bank of Osakis is looking for a Full-Time Customer Care Representative to join our community banking team! If you enjoy helping people, building relationships, and making someone’s day a little easier, this could be the perfect opportunity for you. This full time position has a Monday through Friday schedule with a Saturday rotation and is located in Osakis.

As a Customer Care Representative, you will be an important part of creating a welcoming and exceptional experience for every customer. You’ll provide fast, friendly, and professional service while assisting customers with their everyday banking needs. In this role, you will process customer transactions accurately and efficiently, operate the coin machine, trouble shoot online banking and debt card issues, and a variety of other banking tasks.

We’re looking for someone who enjoys working with people, takes pride in providing excellent service, and thrives in a team-focused environment. Previous customer service, cash handling or banking experience is helpful, but we’re willing to train the right person. As a Customer Care Representative, you’ll have the opportunity to grow your skills, expand your banking knowledge, and explore a variety of opportunities within this position.

We’re committed to providing a rewarding work environment where our team members are valued, supported, and encouraged to grow both personally and professionally. The range for this position is $17 -$20 per hour along with a strong benefit package that includes paid time off, paid holidays, health, vision, dental, 401k/Profit Sharing plan, discounted banking products, and paid time for community giving.

As a community bank, we believe relationships matter. You’ll work alongside a close-knit team, get to know your customers, and have the opportunity to make a meaningful impact in the community we serve. Are you ready to join our team?

First National Bank of Osakis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to: race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation and related medical conditions), mental or physical disability, and veteran status or any other classifications protected by federal, state or local law.