Customer Care Representative

Prime Time Athletic Club; Burlingame (CA); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Free membership to the athletic club

Job summary

Prime Time Athletic Club in Burlingame seeks a Customer Care Representative. This position is suitable for individuals who are service-oriented, honest, and dependable.

The role may be part-time or full-time and entails assisting members and creating a positive service experience. Candidates must have a high school education, stable work history, and the ability to work independently as needed.

Qualifications

• Must be able to work evenings on Thursday, Friday, and Sunday.
• Stable work history is preferred.
• Dedicated to customer satisfaction and creating a great customer experience.

Responsibilities

• Resolve customer issues to their overall satisfaction.
• Assist customers whenever necessary.
• Ensure a consistent standard of customer service.
• Maintain club to standards.
• Complete tasks assigned by the general manager accurately and efficiently.

Skills

Customer service orientation

Self-motivation

Team player

Ability to work autonomously

Education

High school or equivalent education

Job description

About the Job

Customer Care Representative for Athletic Club.

The Role

• Prime Time Athletic Club in Burlingame seeks a service-oriented individual who is honest, energetic, polite, enthusiastic, dependable, and punctual to join the team and receive a free membership to one of the Bay Area's premier athletic clubs.
• This is a Part-Time or Full-Time available for an entry-level position to assist members and create a positive customer service experience for both our members and guests.

Requirements

• High school or equivalent education level.
• Stable work history.
• Must be self-motivated and possess the desire for self-development.
• Have the ability to work autonomously when required.
• Be a team player.
• Be dedicated to customer satisfaction and a great customer experience.
• Must be available for Thursday, Friday, and Sunday evening shifts.

Responsibilities

• Resolving customer issues to their overall satisfaction.
• Assisting customers whenever necessary.
• Ensuring a consistent standard of customer service.
• Maintaining club to standards.
• Completing tasks assigned by the general manager accurately and efficiently.