Customer Care Pro — Growth, Bonuses & Training

TTEC; United States; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in McAllen, TX is hiring a Customer Service Representative to help customers with timely, compassionate support. The role reports to a Team Lead and features a base wage starting at $17 per hour plus performance bonus opportunities.

You will engage customers via various channels and join a global team focused on human-centered service. We offer career development, an inclusive culture, and benefits based on position.

Qualifications

• 6 months or more of customer services experience.
• High school diploma or equivalent.
• Recognize, apply and explain product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Computer experience

Product knowledge

Communication skills

Education

High school diploma or equivalent

Job description

TTEC in McAllen, TX is hiring a Customer Service Representative to help customers with timely, compassionate support. The role reports to a Team Lead and features a base wage starting at $17 per hour plus performance bonus opportunities.

You will engage customers via various channels and join a global team focused on human-centered service. We offer career development, an inclusive culture, and benefits based on position.